We really just want to save the world from bad physios! All right, jokes apart, Get Better Physiotherapy and Pilates Centre was established in 2012 by Garima Bharti. Here’s a question for you…have you had physio before? If yes, were you lying in a cubicle where you didn’t know who was listening to your life story next door? Here’s another one, were you strapped onto a machine and left for at least 15 minutes while the physio ducked into the other cubicle to see another patient? Oh wait, there’s one more, did you only receive exercises in your session?
These were some of things that frustrated us about people receiving physiotherapy. Customer service and maintaining our patient privacy is very important to us. We also believe that physiotherapy should be hands on in addition to exercises. Because ultimately you cannot exercise your pain away but we can certainly use manual therapy techniques to get rid of your pain!
As a young physio, the questions we just asked you above really pushed my buttons. I wanted to focus more on hands on therapy. After all I studied for a good 4.5 years to learn how to improve people’s lives! And I had moved to Australia to get away from the low quality service that physios were providing in India! I also wanted to provide a great experience for anyone who trusted me enough to see me. So I wanted to ensure utmost privacy. This is really why I started Get Better Physiotherapy and Pilates Centre.
I came to Australia in 2006 and after completing an ardous process of acquiring my licence to practice, I was able to work as a Physio! It was a challening time to say the least. After three years of working for someone else, I realised that I had more to offer to my patients. Maintaining their privacy and focusing on customer service is important to me. So I wanted that to be the focus in my clinic.
Oh by the way, I came here all by myself too. Had no other family member in Australia back then. So I wanted to make my life worthwhile here in Australia. And what a better way to do that than serve others hey? Being busy at work and helping others through their problems made me feel less isolated. Also, growing up in India was so competetive that we lost the real reason why we become health professionals. I wanted to break away from that cut throat competition.
Fast forward to 2012, I opened the doors to Get Better Physiotherapy and Pilates Centre.